Privacy Policy

Effective Date: 4/28/2025

Pelvic Solutions, LLC (“we,” “our,” or “us”) values your privacy and is committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our website and use our services.

By using our website and services, you agree to the terms of this Privacy Policy.


1. Information We Collect

We collect personal information when you:

  • Register for online courses or coaching

  • Book consultations or therapy sessions

  • Contact us via forms or email

  • Make payments

This may include:

  • Name

  • Email address

  • Phone number

  • Payment information (processed securely through third-party providers)

  • Health-related information voluntarily provided for services

We also collect non-personal data (e.g., browser type, pages visited) for analytics and website performance.


2. How We Use Your Information

We use the information we collect to:

  • Provide and manage our services

  • Communicate with you (e.g., appointment reminders, updates)

  • Process payments

  • Improve our website and services

  • Comply with legal and regulatory obligations

We will never sell or rent your personal information.

We do not share your personal or mobile information with third parties for marketing purposes under any circumstances, even with your consent.

Messaging Terms & Conditions:

By providing your phone number and agreeing to receive texts, you consent to receive text messages from Pelvic Solutions, from 540-835-5301 regarding account notification, customer care, marketing. Consent is not a condition of purchase. Message frequency varies. Message & data rates may apply. You can reply STOP to unsubscribe at any time or HELP for assistance. You can also contact us at 540-835-5301 or [email protected]. Mobile opt-in information is never shared with third parties.

Compliance Text:

By registering for SMS notifications, you agree to receive appointment reminders and service updates via text message. Message frequency varies based on your interactions. Message and data rates may apply.

You may opt out of receiving SMS messages at any time by texting STOP. For assistance, text HELP.

 

3. Sharing Your Information

We may share your data with:

  • Service providers (e.g., payment processors, course platforms, scheduling tools) who assist in operating our business

  • Healthcare providers when required and only with your explicit consent

  • Legal authorities if required to comply with applicable laws, legal processes, or to protect our rights

  • Customer data is not shared with 3rd parties for promotional or marketing purposes.
  • Mobile opt-in and consent are never shared with anyone for any purpose. Any information sharing that may be mentioned elsewhere in this policy excludes mobile opt-in data.We do not transfer your personal data to any external organizations under any circumstances, even with your consent.
  • We have strict internal policies and technical measures to prevent unauthorized sharing or access to your data.

4. Cookies and Analytics

Our website uses cookies to enhance user experience and gather analytics (e.g., via Google Analytics). You can control cookie settings through your browser preferences.


5. Data Security

We implement reasonable safeguards to protect your personal information. However, no method of transmission over the internet or electronic storage is 100% secure.


6. Your Rights

If you are a resident of certain jurisdictions (e.g., the EU, California), you may have rights regarding your personal data, including the right to access, correct, or delete your information. Please contact us to make such requests. 

You may opt out of receiving SMS or other communications from us at any time by replying STOP or UNSUBSCRIBE to our messages, or by contacting us directly.


7. Third-Party Links

Our website may include links to third-party websites. We are not responsible for the privacy practices or content of those sites. Please review their privacy policies independently. 


8. Children’s Privacy

Our services are not directed to individuals under 18. We do not knowingly collect personal information from minors.


9. Changes to This Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with the effective date. Continued use of our website and services constitutes your acceptance of any updates.


Contact Us

If you have questions about this Privacy Policy or your personal data, contact:

Pelvic Solutions, LLC
[email protected]
540-835-5301